HUNTINGTONIZED FEDERAL CREDIT UNION

PHONE# 304-399-1063
PHONE# 304-399-1062


AUDIO Response 32 Call Flow


WHEN PROMPT TO ENTER YOUR ID,
ENTER THE LAST FOUR DIGITS OF
YOUR SOCIAL SECURITY NUMBER
SHARE ID NUMBERS
Description Share ID
Regular Shares 0
Christmas Club 10
Vacation Club 20
Traditional IRA 30
Roth IRA 40
Educational IRA 50
Checking 75
Certificates 3000+


SYSTEMS START
  • Please enter your account number, followed by #
  • Please enter your personal ID number, followed by #
MAIN MENU
  • For balance inquiries, press 1
  • For transaction inquiries, press 2
  • To post a transaction, press 3
  • To make changes to your account, press 4
  • For card maintenance, press 5
  • To replay this menu, press 9
  • Press * to terminate this call
BLANACE INQUIRY MENU
  • For a share blance, press 1
  • For a loan balance, press 2
  • For a list of all share accounts, press 3
  • For a list of all loan accounts, press 4
  • For a loan payoff, press 5
  • For a share account year-to-date dividend inquiry, press 6
  • For a loan year-to-date interest inquiry, press 7
  • To return to the main menu press 8
  • To replay this menu press 9
  • Press * to terminate this call
TRANSACTION INQUIRY MENU
  • For a specific check, press 1
  • For the last five withdrawals, press 2
  • For the last five deposits, press 3
  • To return to the main menu press 8
  • To replay this menu press 9
  • Press * to terminate this call
POST TRANSACTION
  • To make a share withdrawal by check, press 1
  • To make a share-to-share transfer, press 2
  • To make a share-to-loan transfer, press 3
  • To return to the main menu press 8
  • To replay this menu press 9
  • Press * to terminate this call
CHANGE ACCOUNT
  • To change your PIN number, press 1
  • To return to the main menu press 8
  • To replay this menu press 9
  • Press * to terminate this call